{"id":899,"date":"2021-08-22T15:12:45","date_gmt":"2021-08-22T13:12:45","guid":{"rendered":"https:\/\/antcube.shop\/?page_id=899"},"modified":"2025-12-24T10:02:35","modified_gmt":"2025-12-24T09:02:35","slug":"faq-shop","status":"publish","type":"page","link":"https:\/\/test.antcube.shop\/en\/faq-store\/","title":{"rendered":"FAQ Shop"},"content":{"rendered":"<div id=\"gap-222258468\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-222258468 {\n  padding-top: 200px;\n}\n@media (min-width:850px) {\n  #gap-222258468 {\n    padding-top: 175px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-3956807696\" class=\"text\">\n\t\t\n\n<h1>FAQ Shop \u00a0<\/h1>\n<h2>Frequently asked questions about our products or our store in general<\/h2>\n\t\t\n<style>\n#text-3956807696 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-30190696\">\n\n\n\t<div id=\"col-1270982945\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3869600369\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3869600369-label\" class=\"accordion-title plain\" href=\"#accordion-item-sie-wissen-nicht,-welche-ameisenarten-sie-halten-sollen-oder-welches-formicarium-sie-verwenden-sollen?\" aria-expanded=\"false\" aria-controls=\"accordion-3869600369-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>You do not know what ant species to keep or which Formicarium you should use?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3869600369-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3869600369-label\" >\n\t\t\t\n\n<p>Probieren Sie unseren &#8222;Ameisen-Finder&#8220; oder &#8222;Formicarium-Finder&#8220; &#8211; Unser Online-Kundendienst<\/p>\n<p><a href=\"https:\/\/antcube.shop\/ant-finder\/\">Find your ant species<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/formicarium-finder\/\">Find your Formicarium<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-648752539\" class=\"accordion-item\">\n\t\t<a id=\"accordion-648752539-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-sind-die-lieferzeiten-und--kosten-f\u00fcr-bestellungen-im-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-648752539-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What are the delivery times and charges for orders from the Online Shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-648752539-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-648752539-label\" >\n\t\t\t\n\n<p>You can find information about estimated delivery times here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/delivery-times\/\">delivery-times<\/a><\/p>\n<p>If you want to know about estimated shipping costs and delivery restrictions please look here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/shipping-costs-delivery-restrictions\/\">Shipping costs\/ delivery restrictions<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1645605764\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1645605764-label\" class=\"accordion-title plain\" href=\"#accordion-item-sie-haben-fragen-zu-r\u00fccksendungen-oder-erstattungen?\" aria-expanded=\"false\" aria-controls=\"accordion-1645605764-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>You have questions about returns or refunds?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1645605764-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1645605764-label\" >\n\t\t\t\n\n<p><a href=\"https:\/\/antcube.shop\/refund-policy\/\">refund-policy<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/terms-and-conditions\/\">terms and conditions<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3257229237\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3257229237-label\" class=\"accordion-title plain\" href=\"#accordion-item-welche-zahlungsmethoden-werden-im-online-shop-akzeptiert?\" aria-expanded=\"false\" aria-controls=\"accordion-3257229237-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Which payment methods are accepted in the Online Shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3257229237-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3257229237-label\" >\n\t\t\t\n\n<p>You can find an overview of our accepted payment methods here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/payment-methods\/\">Payment methods<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1472939468\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1472939468-label\" class=\"accordion-title plain\" href=\"#accordion-item-sie-sind-auf-der-suche-nach-bedienungsanleitungen-f\u00fcr-ihr-starterset?\" aria-expanded=\"false\" aria-controls=\"accordion-1472939468-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>You are looking for user manuals for your starter set?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1472939468-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1472939468-label\" >\n\t\t\t\n\n<p>Find PDF user manuals to print or download here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/download\/\">Download<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1134488900\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1134488900-label\" class=\"accordion-title plain\" href=\"#accordion-item-sie-ben\u00f6tigen-mehr-informationen-\u00fcber-bestimmte-ameisenarten-oder-ameisenhaltung-im-allgemeinen?\" aria-expanded=\"false\" aria-controls=\"accordion-1134488900-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>You need more information about certain ant species or ant keeping in general?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1134488900-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1134488900-label\" >\n\t\t\t\n\n<p>Find frequently asked questions about ants and ant keeping here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/faq-ants\/\">FAQ ants\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/catching-queen-ants\/\">How to catch your queen ant<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/ant-species\/\">Learn more about ants<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/social-media\/\">Check our YouTube Channels, you can find helpful tips and information there.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-654830639\" class=\"accordion-item\">\n\t\t<a id=\"accordion-654830639-label\" class=\"accordion-title plain\" href=\"#accordion-item-sie-haben-fragen-zu-unseren-produkten?\" aria-expanded=\"false\" aria-controls=\"accordion-654830639-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>You have questions about our products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-654830639-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-654830639-label\" >\n\t\t\t\n\n<p>If you have questions about our products please have a look in the respective product description in our shop first.<\/p>\n<p>Otherwise you can find more information here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/product-information\/\">Product information<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-899","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/comments?post=899"}],"version-history":[{"count":10,"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899\/revisions"}],"predecessor-version":[{"id":17262,"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899\/revisions\/17262"}],"wp:attachment":[{"href":"https:\/\/test.antcube.shop\/en\/wp-json\/wp\/v2\/media?parent=899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}